I immediately told my family not to unpack and went to see the manager who virtually said he would refund my deposit if I could find another hotel, not really good customer service, no offer was made to find another hotel for us. Why do they advertise number of children when booking if they don't have a pool for them, dumb!!! We got into lift and had the furthest room you could get and the smallest room we have come across with all the travelling we have done. When we eventually found the check in, the man was rude and pointed out to me that our 15 and 19 year old couldn't use the pool but could go next door to the Flamingo (if I wanted that I would have booked the Flamingo!).
I thought I would try something different (never again). This was our third trip to Vegas, staying at the Mirage and Bellagio.
